Build the treatment chronology as records arrive.
PI facts arrive across a first phone call, a photographed police report, and a medical file that shows up six weeks later. They should end up as one chronology, not three.
Where the factual work sits
Illustrative
The timeline is assembled across different sources.
The client’s account, a police report, treatment records, and wage documents rarely arrive together. Reviewing them as one chronology makes missing periods and conflicting dates easier to see.
MatterGraph proposes the chronology as information arrives, records date uncertainty, and turns missing support into follow-up work for the team.
- Date confidence on every event, including “sometime in March”
- Treatment sequence assembled from records as they arrive
- Wage-loss corroboration tracked as an explicit gap
- Client account checked against the police report timestamp
Evidence checklist
- Police reportlinked
- Dashcam footagelinked
- Medical recordspending review
- Employer wage statementmissing
- Independent medical examlinked
Built around how PI intake actually runs.
Follow-up without restarting intake
The client can answer targeted questions over time instead of retelling the whole account during each call.
Record requests stay visible
A provider mentioned during intake can become a suggested request that remains open until the firm resolves it.
Demand packet groundwork
A sourced chronology and evidence list give counsel organized inputs when preparing and reviewing a demand.
What a PI file is actually made of.
Each class arrives from a different holder on a different clock, which is why the chronology assembles late unless something is tracking it.
Police or incident report
Held by the responding agency. Usually the first fixed timestamp in the file.
Emergency and treating records
Held by each provider separately. Often the largest gap between request and arrival.
Imaging and diagnostics
Frequently held by a facility distinct from the treating provider.
Employer wage statement
Held by the employer, and the record most often still outstanding at demand.
Photographs and dashcam
Held by the client. Undated unless someone records when it was taken.
Independent examination
Commissioned later, and read against the treating chronology.
The chronology assembles in the order things show up.
Records do not arrive in the order events happened, so the file is built out of sequence and reconciled at the end. This is where treatment gaps hide.
- Step 01
The account, at first contact
The client describes the incident and the injury in their own words. Dates are approximate, and the file records them that way rather than rounding to something that looks precise.
Approximate dates kept - Step 02
The fixed points
The incident report supplies a timestamp that can be compared against the account. Where they differ, the difference is recorded for a person to resolve rather than silently overwritten.
Conflicts flagged - Step 03
Treatment, in fragments
Each provider returns records on its own schedule. As they arrive they attach to the treatment events they document, and any period with no record behind it becomes visible.
Coverage visible - Step 04
The remaining gaps
What is still outstanding at this point is usually wage documentation. It stays on the board as work rather than being noticed at the demand stage.
Tracked as work
Questions from personal injury firms.
- Does this handle medical record retrieval?
- It tracks the request and the status, not the retrieval itself. Firms that use a retrieval service keep using it; what changes is that an outstanding request is visible against the treatment period it would document, instead of living in someone’s follow-up list.
- How does it treat a gap in treatment?
- A period with no supporting record is a property of the chronology, so it shows up without anyone having to notice it. What the gap means is a judgement for the attorney; the system only makes it visible early.
- Can it produce a demand package?
- It can export the chronology and the evidence list as a starting point. It is a draft for a person to edit and approve, not a finished demand.
Build the treatment chronology as records arrive.
See how each event carries its date certainty and the records that support it.